Even with all of the precautions we've shown you, an internet account may still get breached. If the worst should happen here's what to do...


hack recovery

Although you can take reasonable steps to protect your data, a company that you've signed up with may still get hacked, with your personal details leaking as a result. Unfortunately, there's little you can do to prevent this from happening. Instead, it's important that you react quickly to any breach to prevent the problem from escalating.

Reclaim any hacked accounts

If you're locked out of an account, your first priority is to reclaim ownership of your account. In most cases, you'll need to contact the company directly to find out how to recover
information, as the process differs from service to service.

Most companies have an online recovery system. For example

Google's is available at   www.google.com/accounts/recovery
and Facebook's is at       www.facebook.com/hacked

Change all your passwords

Do you use the same password for any other site? If you do, you need to change your passwords immediately,. Update your password for the service that has been hacked, too, and enable two-factor authentication if you can.

Tell your friends about the problem

Often, the first time someone finds out they have been hacked is when they are told by a friend or family member that they have received a suspicious email, message or social media posting purportedly from you. Indeed, hackers will sometimes intentionally hack your account either to target your contacts or to steal as many of your contacts' details as possible before they are found out. It's important to let people know you have been hacked and that they may also be caught up in the cyber criminal's schemes

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